FAQ

 

what the heck is your logo?

meh.. more of a mascot really. it's a random watercolor of our brussels griffon stella :)

what is the difference between spacepaste and spacejam? 

Spacepaste is an ultra concentrated glitter paste designed for artist use on face+body. It contains 100% cosmetic poly glitter with light adhesive base. The shades are very specific and each pot contains 18g of product. Best used with fingers or flat synthetic brushes.  

Spacejam is a luxe glitter jam designed for hair+body. Each Spacejam contains a designer blend of around 15 assorted glitters in different colors and sizes. Although Spacejam is extremely concentrated, it's slightly more jelly than the paste so it has better spreadability in hair with a haircolor tint brush or flat synthetic brush. 

do you ship international?

Yes we do for a flat rate of $25. We use either USPS or DHL to ship our international orders depending on size and weight of order. Smaller orders under 1 lb ship via USPS and do not have tracking after it leaves the United States (USPS policy). All packages over 1 lb ship via DHL with tracking to destination. 

DO YOU ACCEPT RETURNS?

due to the nature of our products being handmade in small batches, all sales are final. if you love glitter, you're going to love our products.

do you offer a pro discount?

we are currently working on a new web design that would allow you have an account with us and in the future we definitely want to offer that, but for now we chose 3 wonderful retailers that offer pro discounts on our brand. Nigel Beauty Emporium (LA), Alcone (NYC) and musebeauty.pro. their website and contact information can be found on the retailer section at the bottom of our website. 

are lemonhead.la products safe?

that's spectacular that you care (so do we!). all lemonhead.la products are vegan, cruelty free. and paraben free. our products are intended for professional artistry use. By purchasing you are accepting responsibility for any irritation or accidents. Use caution near eyes with spacepaste. spacejam is not recommended for use on or near eyes. keep out of reach of children.

What is in lemonhead.la spacejam+spacepaste?

Spacejam+Spacepaste currently use the same base ingredients with different ratios. Our base includes: Artesian Water, Aloe Leaf Juice, Carbomer, Hydrolyzed Wheat Protein, PVP, Vegetable Glycerin, Jojoba Oil, Apricot Seed Oil, Magick Essential Oil Blend*, Aminomethyl Propanol, Vitamin E, Glycine, Polysorbate 20, Tetrasodium EDTA.

*Magick Essential Oil Blend is a special blend of natural oils blessed by a witch in Hollywood. Not kidding. It's what makes our products smell lovely and we like to believe they give you good luck when you wear them :)

are lemonhead.la products tested on animals?

are you kidding? no way. although your dog would look super cool with #glitterfur...

do you offer wholesale?

if you are a retailer interested in carrying lemonhead.la products to sell, please use the retailer section of our site. 

when can I expect to receive my order?

due to the nature of our products being handmade and shipped out of our LA office,  please allow up to 72 hours for your order to process. domestic orders can expect to be received between 3-7 business days after processing. international orders vary based on customs. 

my order is showing as shipped but the tracking number shows it hasn't been sent?

our current software sends out a shipping notification when your shipping label and packing slip has been printed. we batch print these to save time that we would rather be spending making sexy glitter pots and sending them to you so it will usually be updated 1-2 business days after your notification.