FAQ

 

what the heck is your logo?

meh.. more of a mascot really. it's a random watercolor of our brussels griffon stella :)

what is the difference between spacepaste and spacejam? 

spacepaste is an ultra thick glitter paste designed for makeup artists that is made of 100% polyester glitter. the shades are very specific and they are 0.5 oz each. spacepaste is made for skin. spacejams are 1 oz designer luxe glitter blends that have up to 15 different glitters in each shade. spacejam is made for hairstylists and bodypainters and although is extremely concentrated, it's slightly more jelly than the paste so it has better spreadability with a tint brush. 

are lemonhead.la products safe?

that's spectacular that you care (so do we!). all lemonhead.la products are vegan, cruelty free. and paraben free. our products are intended for professional artistry use. By purchasing you are accepting responsibility for any irritation or accidents. Use caution near eyes with spacepaste. spacejam blends may contain a mixture of polyester and craft glitter, therefore it is not recommended for use on or near eyes. keep out of reach of children.

What is in lemonhead.la spacejam and spacepaste base?

Artesian Water, Aloe Leaf Juice, Carbomer, Hydrolyzed Wheat Protein, PVP, Vegetable Glycerin, Jojoba Oil, Apricot Seed Oil, Magick Essential Oil Blend, Aminomethyl Propanol, Vitamin E, Glycine, Polysorbate 20, Tetrasodium EDTA.

are lemonhead.la products tested on animals?

are you kidding? no way. although your dog would look super cool with #glitterfur...

do you offer a pro discount?

we are currently working on a new web design that would allow you have an account with us and in the future we definitely want to offer that, but for now we chose 2 wonderful retailers that offer pro discounts on our brand. Nigel beauty emporium and muse beauty.pro. their information can be found on the stockist section at the bottom of our website. 

do you offer wholesale?

if you are a retailer interested in carrying lemonhead.la products to sell, please use the contact form and be sure to include your buyers name, website and yelp page for review.

can i return lemonhead.la products?

come on... you either to be covered in glitter or you don't. all sales are final. 

when can I expect to receive my order?

due to the nature of our products being made and shipped out of our LA office,  please allow 72 hours for your order to process. domestic orders can expect to be received between 3-7 business days after processing. international orders vary based on customs. 

my order is showing as shipped but the tracking number shows it hasn't been sent?

we know this is annoying. our current software sends out a shipping notification when your shipping label and packing slip has been printed. we batch print these to save time that we would rather be spending making sexy glitter pots and sending them to you so it will usually have updates a 2-3 days after your notification unless we had a rush of orders. our products are each hand made so they take some time to make again when we run out. 

do you ship international?

we do! Shipping international from the United states is a little tricky. we want to be able to offer affordable rates to ship international and therefore we offer first class international shipping for $25. there is tracking on these packages until they leave the united states but it's untrackable afterwards. by ordering with this option, you are agreeing that we can't be held responsible for your package after it leaves the united states.